SHIPPING & RETURNS

Shipping Policy

At IfYouSaySo, we work hard to make sure your order gets to you as quickly and smoothly as possible. Below you’ll find everything you need to know about how our shipping process works.

Order Processing

All orders are processed after payment has been successfully completed.

Most orders are processed within 1–3 business days. During busy periods such as holidays, promotions, or new product releases, processing times may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email that includes tracking information so you can follow your package on its journey to you. Please note that processing time and shipping time are separate.

Shipping Times

Shipping times depend on your location and the shipping carrier.

Typical delivery estimates:

United States
Estimated delivery: 3–7 business days after shipment

International Orders
Estimated delivery: 7–21 business days after shipment depending on destination and customs processing.

Please keep in mind that delivery times are estimates and may occasionally be affected by:

• Weather delays
• Carrier delays
• Customs processing for international shipments
• High-volume shipping seasons

While these situations are uncommon, they are sometimes outside our control once the package has been handed to the shipping carrier.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination
• Package weight
• Shipping method selected

Occasionally we may offer free shipping promotions, which will be clearly indicated on the website when available.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Tracking information may take 24–48 hours to update after the carrier receives the package.

If you have not received tracking information within several days after placing your order, please contact us and we will gladly assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order.

If an incorrect address is entered at checkout and the package has already shipped, we may not be able to reroute it. In some cases, the package may be returned to us by the carrier.

If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.

If you notice an address mistake immediately after placing your order, please contact us as soon as possible so we can attempt to correct it before shipment.

Lost or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is managed by the carrier. However, we will always do our best to assist if a package appears delayed or missing.

If your tracking information shows no movement for an extended period or indicates delivery but you have not received the package, please contact us and we will help investigate the issue with the carrier.

Questions About Your Order

If you have any questions regarding your order or shipping status, please contact us through the Contact page on our website.

Please include your order number so we can assist you as quickly as possible.

We appreciate your support of IfYouSaySo and are committed to making your shopping experience smooth from checkout to delivery.

Return & Exchange Policy

Return, Refund & Exchange Policy

At IfYouSaySo, we want you to enjoy what you ordered. If something isn’t quite right, we’re here to help make it right.

We offer a 30-day return and exchange policy, which means you have 30 days from the date your order is delivered to request a return or exchange.

Return Eligibility

To qualify for a return or exchange, items must meet the following conditions:

• Item must be unworn and unused
• Item must be in its original condition
• Item must be free of damage, stains, or odors
• Item must be returned within 30 days of delivery

Items that do not meet these conditions may not be eligible for a refund or exchange.

How to Start a Return

To start a return or exchange, please contact us through the Contact page on our website and include:

• Your order number
• The item you wish to return or exchange
• A brief description of the issue (if applicable)

Once your request is approved, we will provide instructions on how to return your item.

Please do not send items back without contacting us first, as this may delay processing.

Exchanges

If you would like to exchange an item for a different size or product, please contact us within the 30-day return window.

Exchanges are subject to product availability. If the requested item is not available, we may offer an alternative solution such as store credit or a refund.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used at checkout.

Please allow 5–10 business days for the refund to appear in your account depending on your payment provider or bank.

Original shipping costs are non-refundable, unless the return is due to an error on our part.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can resolve the issue quickly.

We may request photos of the item to help verify the issue and determine the best solution.

In these cases, we will work with you to provide a replacement, exchange, or refund as appropriate.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items returned after the 30-day return window
• Items showing signs of wear or damage not caused during shipping
• Items returned without prior authorization

Return Shipping

For all returns due to a damaged or incorrect item, customers are not responsible for return shipping costs.

We recommend using a shipping method that includes tracking, as we cannot guarantee receipt of returned items that are lost in transit.

Questions

If you have any questions regarding returns, refunds, or exchanges, please contact us through the Contact page on our website.

Our goal is to make sure every customer has a positive experience with IfYouSaySo.

Because sometimes the best response really is…

“If you say so.”